Operations and Training Manager

Coming from a rather sheltered Asian background I never really understood addiction or even thought there were services to help those in need. After graduating with a criminal justice degree, I decided to work in a prison to gain experience in the field. I noticed a lot of the clients in prison were accessing support for either a drug or alcohol addiction. This really opened my eyes to the effect’s addiction has and the severity of the issue.

After a year of working in the prison I decided to research to see what services are out there that provide support to people with substance use issues and to my surprise there were quite a few!
I decided to leave the prison and started working with a substance use charity in Camden. I had an amazing manager who recognized my passion for the field and decided to train me to work with substance use clients and that’s where my journey began.

Since then, I have worked in over 10 boroughs around London and have worked in mental health units, prisons, courts and community drug services. The advantage of working all over London was that I really saw the different types of clients accessing the services and worked with so many people from different backgrounds.
After a few years of directly working with clients I decided I wanted to go into management so that I could have some input on the type of services that were being provided.

I started working with BoB in July 2021 as an Operations and Training manager and although it was a bit weird having my work week start on a Sunday, I can honestly say it doesn’t feel like ‘work’. The atmosphere in the services is great, so relaxed and comfortable, it feels like a home away from home.

I look forward to seeing what the future holds for myself and for BoB.